Success for everyone
We are here to assist you succeed in your video journey
Starter
Free with every planProfessional
Contact UsOnboarding
Self-serve onboarding & Implementation documentation
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Detailed documentation and examples on how to implement the api.video with your app or service.
Integration checklist
Quickstarts & Tutorials
Dedicated Customer Success Manager
CET Business hours
Dedicated Slack channel
Up to 15 participants
Tailored & guided onboarding
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Onboarding & implementation experience that is adapted specifically for your use case guided by our top specialists.
Guided implementation & best practices
Production launch active monitoring
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Dedicated Technical Support Engineer on high alert & priority support when launching the implementation to production.
Technical & Customer Success Support
Email & Chat support
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Response times are not guaranteed for free email & chat support.
Dedicated Slack channel
Up to 15 participants
Guaranteed response times
24hr CET Business hours
Continuous Success
Account monitoring
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Active monitoring of the account activity & usage in order to provide you with the best results as you continue your success journey.
Business reviews
Annually, quarterly or monthly
Product roadmap preview
Early features access
Ready to engage us in your success journey?
Let's discuss a customized success plan that meets your needs as you get started or as your needs evolve.